This two-day in person certification program focuses on the essentials for today’s Universal Banker in
providing exceptional service, making referrals, and building profitable relationships. The program is packaged full of checklists, job aids, examples, and "real world situations. Attendees will receive a Certificate of Completion.
Emerging leaders, relationship bankers, bank tellers, account representatives and other client-facing leaders at your financial institution will benefit by attending and completing this program.
