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Course Name:
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BUILDING A CULTURE OF CUSTOMER SERVICE
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Course ID:
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1145057 |
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Provider Name:
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AIM HR SOLUTIONS/ASSOCIATED INDUSTRIES OF MA
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Approved for:
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Description:
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A company with a sterling service culture is one where the workforce is obsessed with providing excellent customer service every day. The norm is consistently going above and beyond the expected for customers. Experts tells us that when employees feel valued, cared for and satisfied at work, their customers feel it too. Employees are encouraged, expected, and empowered to do what it takes to solve customer situations creatively and compassionately. This freedom to serve solutions is motivating and fulfilling to most. This session will introduce you to practical tactical approaches to consider for your company.
Virtual or in person. Interactive, Instructor-led sessions. Group rate |
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Training Subtype:
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Customer Service Training
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Location:
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PO Box 961979
Boston, MA 021960134
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Program Results In:
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-NA-
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Course Length:
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1 week(s)
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Average No. of Hours/Week:
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3 Hrs
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On-line Course Schedule:
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http://aimhrsolutions.com/training/
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Cost/Student:
Includes:
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$4,550.00
Tuition
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Flat Rate Course:
(The cost of this course is based on a flat fee, regardless of the number of employees attending the course)
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Yes
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Performance Summary
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Program Year (Most Recent):
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