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Course Name:
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CUSTOMER SERVICE IN THE AGE OF TECHNOLOGY - PUBLIC
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Course ID:
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1145060 |
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Provider Name:
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AIM HR SOLUTIONS/ASSOCIATED INDUSTRIES OF MA
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Approved for:
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Description:
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Today, customer service means delivering personalized, proactive, and immediate support to customers anytime on the channel of their choice– self-service, phone, email, text, chat bot, and more. Technology has empowered and enabled customers to get what they want, whenever they want, and how they want it.
So how do we, as service providers manage these daunting expectations? This interactive session will provide you with best practices on how to serve your customers while maintaining brand integrity.
Virtual. Interactive instructor led sessions. Rate is per person. |
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Training Subtype:
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Customer Service Training
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Location:
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PO Box 961979
Boston, MA 02196
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Program Results In:
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-NA-
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Course Length:
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1 week(s)
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Average No. of Hours/Week:
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3 Hrs
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On-line Course Schedule:
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http://aimhrsolutions.com/training/
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Cost/Student:
Includes:
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$475.00
Tuition
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Flat Rate Course:
(The cost of this course is based on a flat fee, regardless of the number of employees attending the course)
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No
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Performance Summary
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Program Year (Most Recent):
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