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Course Name:
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THE DISNEY WAY: SURPRISING AND DELIGHTING YOUR CUSTOMERS
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Course ID:
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1145068 |
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Provider Name:
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AIM HR SOLUTIONS/ASSOCIATED INDUSTRIES OF MA
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Approved for:
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Description:
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Disney has a guiding principle that all employees are responsible for upholding. Their approach empowers cast members to apply Disney’s Four Key Basics in priority order: Safety, Courtesy, Show, and Efficiency. They are to project an energetic, positive image, be courteous and respectful to all guests, and go beyond expectations. This session will help elevate your service levels to delightful and perhaps even magical by diving into this engaging content.
Virtual or in person. Interactive instructor-led sessions. Group rate.
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Training Subtype:
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Customer Service Training
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Location:
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PO Box 961979
Boston, MA 021960134
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Program Results In:
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-NA-
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Course Length:
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1 week(s)
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Average No. of Hours/Week:
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3 Hrs
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On-line Course Schedule:
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http://aimhrsolutions.com/training/
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Cost/Student:
Includes:
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$4,550.00
Tuition
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Flat Rate Course:
(The cost of this course is based on a flat fee, regardless of the number of employees attending the course)
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Yes
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Performance Summary
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Program Year (Most Recent):
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