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Course Name:
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HANDLING EMPLOYEE COMPLAINTS AND INVESTIGATIONS WITH EASE
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Course ID:
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1145080 |
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Provider Name:
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AIM HR SOLUTIONS/ASSOCIATED INDUSTRIES OF MA
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Approved for:
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Description:
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With shifting workforce demographics and greater awareness of rights, compounded by new laws coming into play, managers unknowingly make mistakes and often lack confidence in accurately managing the investigation process. Often this is due to a lack of adequate training or pressure to resolve complaints quickly. This interactive session will guide you through such topics as what to do and not do with employee complaints and what triggers an investigation. Then, if you determine an investigation is necessary, we offer a proven six-step process, questioning best practices for the complainant and accused, along with ten common investigation mistakes.
Virtual or in person. Interactive, instructor-led sessions. Group rate. |
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Training Subtype:
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Management Development/Styles
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Location:
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PO Box 961979
Boston, MA 021960134
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Program Results In:
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-NA-
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Course Length:
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1 week(s)
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Average No. of Hours/Week:
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3 Hrs
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On-line Course Schedule:
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http://aimhrsolutions.com/training/
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Cost/Student:
Includes:
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$4,550.00
Tuition
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Flat Rate Course:
(The cost of this course is based on a flat fee, regardless of the number of employees attending the course)
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Yes
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Performance Summary
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Program Year (Most Recent):
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