Training Course Details

Course Name:
HANDLING EMPLOYEE COMPLAINTS AND INVESTIGATIONS WITH EASE - PUBLIC
Course ID:
1145081
Provider Name:
AIM HR SOLUTIONS/ASSOCIATED INDUSTRIES OF MA
Approved for:
Description:
With shifting workforce demographics and greater awareness of rights, compounded by new laws coming into play, managers unknowingly make mistakes and often lack confidence in accurately managing the investigation process. Often this is due to a lack of adequate training or pressure to resolve complaints quickly. This interactive session will guide you through such topics as what to do and not do with employee complaints and what triggers an investigation. Then, if you determine an investigation is necessary, we offer a proven six-step process, questioning best practices for the complainant and accused, along with ten common investigation mistakes. Virtual. Interactive Instructor led sessions. Rate is per person.
Training Subtype:
Management Development/Styles
Location:
PO Box 961979
Boston, MA 02196
Program Results In:
-NA-
Course Length:
1 week(s)
Average No. of Hours/Week:
3 Hrs
On-line Course Schedule:
http://aimhrsolutions.com/training/
Cost/Student:
Includes:
$475.00
Tuition
Flat Rate Course:
(The cost of this course is based on a flat fee, regardless of the number of employees attending the course)
No
Performance Summary
 
Program Year (Most Recent):
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