What: Conflict is inevitable within any organization and knowing how to manage conflict effectively is critical to individual and team success. Using interactive exercises, participants explore the characteristics of different conflict styles to develop greater flexibility. It shows how leaders can set the tone for conflict resolution for managing team conflict at both the group and individual levels. You'll also learn how to use conflict as a positive force that can lead to innovation.
Why: To teach participants the positive uses of each conflict-resolution style and the most appropriate ones to use in any given specific circumstance to enhance overall business success.
Who: All employees
How: In-person or virtual
