This is a program offering training for Group Leaders and First Line supervisory staff to gain the skills needed to compete in today's global business environment. Curriculum will include Intro. to Leadership, Improving Employee Relations/Understanding Human Behavior, Team Building, Effective Communication Skills, Effective Conflict Mgmt., Mentoring, public speaking, presentation skills, active listening, basic project planning and scheduling, effective problem solving, management and team communication skills time management, change management, Managing in a Lean Environment through case studies, power point, class discussion, relevant reading/video. Delivery: Instructor Lead, virtually or in person.