This condensed two-hour workshop is an informative and inspiring introduction to the Shingo Model for Enterprise Excellence, the 10 Guiding Principles, and the 3 Insights to Enterprise Excellenceâ„¢. The course includes lectures, videos, in-class discussions, and a small team activity. It is a highly interactive experience and is designed to make your learning meaningful and immediately applicable in your organization. It is a natural lead-in to the more comprehensive "operationalizing the Shingo Model" workshop. Appropriate for supervisor level on up, the course can be held on-site and virtually.