This class will define what supply chain is and show how it effects all parts of the business, internally and externally. Lean philosophy will be reviewed with a focus on how it relates to supply chain and the customer. We will consider causes of bad supply chain, and why actions we take sometimes cause issues, and do a group exercise designed to show how many errors happen. Transition from a push system to a pull (Kanban) system will be demonstrated, including replenishment times and quantities, and participants will have the opportunity to develop their own model system. This course is specifically designed for anyone who operates, uses or is impacted by a supply chain and can be offered onsite.