What: Performance management is a broad topic ranging from managing effective members through coaching and motivation, to managing poor performers through discipline and corrective action. One leadership style does
not fit all! By applying situational leadership, utilizing empathetic listening, building trust to give
and receive feedback and through structures of corrective action plans, this course will leave participants confident in dealing any performance management situation that comes their way.
Why: Learn strategies to effectively manage team members at various levels of performance while maintaining engagement and motivation.
Who: New and experienced managers
How: In-person or virtual