Why: Essential Management Skills for Managers – Communication Skills create a more productive and harmonious work environment.
What:
• Setting expectations
• Sending a clear message
• Listening to Concerns
• Giving Constructive Feedback with a call to Action
How: Reading, Homework, Role Play, Teaching Strategies, Instruction, Breakout groups, Coaching labs
Appropriate for managers
Course can be taught in person or virtually. Course is geared to anyone working in an office environment.